Free Consultation: 205.383.1809

205.383.1809

Consumer Protection Law Attorneys

Experienced Litigation Lawyers Working To Protect Consumers

Transactions between consumers and businesses can easily go sour. Product defects, poor services or even predatory business practices leave consumers with financial consequences, some of which are so serious they can destroy an individual’s or family’s plans for the future. When you believe your rights as a consumer have been violated, the Birmingham attorneys of Johnstone Carroll, LLC, are here to provide the answers and representation you need.

How Johnstone Carroll Helps Wronged Consumers

Litigation attorneys Inge Johnstone and Matt Carroll are steadfast protectors of consumer rights. When you work with us, you will be equipped to make things right when a business or organization has taken advantage of you. It all starts with understanding consumer protection laws and the legal remedies that are available in your situation.

You Have Rights. We Will Stand Up For Them.

Standing up for consumers means that we take on big companies in matters involving:

  • Debt collection: We have handled many cases involving creditors who engaged in illegal collections activities or misrepresented the terms of a lending agreement. The Fair Debt Collection Practices Act (FDCPA) regulates how debts are collected. Being harassed by debt collectors is not only annoying; it can cause damage to your status at work, at school or even within your family. We can help.
  • Mortgage lending: Real estate transactions also often involve mortgage companies or property owners who have taken advantage of homebuyers and real estate investors. The Real Estate Settlement Procedures Act (RESPA) (RESPA) is another piece of legislation that outlines how such transactions should be completed and requires that lenders provide greater amounts of information to prospective borrowers.
  • Consumer credit: The Truth in Lending Act (TILA) requires disclosure of terms so that borrowing costs are calculated and presented to consumers in a standardized way. The goal of the law is to promote the informed use of consumer credit by fully disclosing how a debt accumulates.

Contact Our Consumer Protection Attorneys

From our office in Homewood, our lawyers help consumers whose rights have been violated throughout Alabama. This includes those in the Birmingham metro area and in communities throughout Jefferson County, Blount County, St. Clair County, Walker County and Shelby County. Do not hesitate to work with our experienced attorneys. Call us at 205-383-1809 or send an email for your free consultation. We are here to protect you.


  • Crock-Pots Recalled After More than 100 Burn-Injury Reports!

      Did you buy a crock-pot multicooker manufactured from July 1, 2017 to October 1, 2018? You might want to hold off on using it this Thanksgiving!   Sunbeam, the manufacturer, is doing a nationwide recall for the multicookers. There has been over 100 reports of burn-injury reports, ranging from first- to third-degree burns. Sunbeam […] Read More


  • Falling Merchandise: Watch Out!

    Quick Tips: If you see improperly stored or dangerous merchandise, bring it to the attention of the store manager.  If you are hurt by falling merchandise, send a relative to the store to take pictures of the area, the display, and the merchandise involved ASAP! Do not give a statement until you have contacted a […] Read More


  • Injured? Why You Shouldn’t Give a Statement Until After You Have Spoken to a Lawyer

    Do not give a statement to a claims adjuster until after you have spoken to a lawyer after you have been injured. “But I’m telling the truth!” you say. Not so fast! Why Not Give a Statement? The claims adjuster or defendant will be in possession of evidence that you do not have. They will […] Read More